FAQ

At The Haus of Hype, we believe every detail matters. Here are answers to some of our most common questions.

How long does shipping take?

Each piece is carefully sourced and shipped from our trusted fulfillment partners. Due to high demand, orders typically arrive within 7–12 business days.

Will my items arrive together?

Some items may ship separately to ensure faster delivery. If this happens, your order will arrive in multiple packages.

Can I track my order?

Yes. Once your order has been processed, you will receive a confirmation email with tracking details.

Do you offer returns or exchanges?

We want you to love your purchase. If there is an issue with your order, please contact us within 7 days of delivery and we will make it right.

What if I entered the wrong shipping address?

Please contact us immediately at hello@thehausofhype.com. We will do our best to update your order before it ships.

How can I contact you?

You can reach us anytime at: hello@thehausofhype.com

Do you offer high-quality lighting products?

Yes. Every product featured in The Haus of Hype is carefully selected to meet our standards of quality, design, and performance — ensuring your space looks and feels elevated.

What makes The Haus of Hype different?

We don’t just sell lighting — we curate experiences. Our collections are designed to enhance both interior and exterior spaces, creating a seamless, luxurious atmosphere throughout your home.